BEK, Brown Enterprises of Kansas www.bekansas.com

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Customer Satisfaction Survey for Web Development and Design.

1.) - Navigation

Customer Satisfaction - Website Development

How satisfied are you with the following component categories?

Is the website easy to maneuver and find your way around?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

2.) - Graphics

Do you feel your graphic needs have been served well?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

3.) - Textual Content

In your opinion, have we met your customers needs?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

Have you been satisfied with traffic reports and conversion rates?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

4.) - Traffic Reports

Customer Satisfaction - Website Design

Are you satisfied with the appearance of the site, in general?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

5.) - Overall Design, Your Company.

If you have had feedback, are your customers/clients satisfied?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

6.) - Overall Design, Your Customers/Clients.

0
No Feedback

Customer Satisfaction - Overall Experience

Has your company been satisfied with our ability to meet your needs?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

7.) - Ability To Meet Your Companies Needs.

Has your experence with our company been a satisfactory one?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

8.) - Quality - Your Experience

Are you satisfied to the point that you would recommend our services?

5
Very Satisfied

4
Satisfied

3
Neutral

2
Dissatisfied

1
Very Dissatisfied

9.) - Recommendations

Please provide any comments you may have to help us improve our services to your company:

10.) - Comments

Your Company Name:

_______________________________________________________________

Todays Date: _________________________________________

Email Survey Answers To: BuddyServices [at] gmail [.] com. Subject Line Should Be: Customer Satisfaction Survey. Thank You For Your Participation.

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